Legal Information

Important disclosures and regulatory information

Last updated: March 2024

1. Regulatory Status

FinovaStock is authorized and regulated by:

  • Financial Sector Conduct Authority (FSCA)
  • License Number: 48300
  • Registered in South Africa
  • Registration Number: 2015/123456/07

2. Risk Warning

Trading Risk Disclosure:

Trading in financial instruments carries a high level of risk to your capital and it is possible to lose more than your initial investment. These products may not be suitable for all investors. Please ensure that you fully understand the risks involved and seek independent advice if necessary.

3. Compliance

3.1 Anti-Money Laundering (AML)

We comply with all applicable AML regulations and requirements, including:

  • Customer due diligence
  • Transaction monitoring
  • Suspicious activity reporting
  • Record keeping requirements

3.2 FICA Requirements

In accordance with FICA regulations, we require:

  • Proof of identity
  • Proof of residence
  • Source of funds declaration
  • Additional documentation as required

4. Client Fund Protection

Your funds are protected through:

  • Segregated client accounts
  • Regular audits and compliance checks
  • Partnership with major South African banks
  • Insurance coverage for operational risks

5. Complaints Procedure

If you have a complaint, please follow these steps:

  1. Contact our customer support team
  2. Submit a formal written complaint
  3. Receive acknowledgment within 48 hours
  4. Resolution provided within 14 business days

If unsatisfied, you may escalate to:

  • FSCA Complaints Department
  • Financial Services Ombud

6. Legal Documentation

Important legal documents:

7. Contact Legal Department

For legal inquiries:

Email: legal@finovastock.online

Phone: +27 21 000 1234

Address: 100 Main Road, Claremont, Cape Town, 7708